Student Support Services
Student Support Services Quick Links
- Blackboard: Helpful Videos for Students
- Bookstore (Textbooks, Apparel, Gifts, Supplies and Bags, etc.)
- Career Center
- Disability Resource Center
- Financial Aid
- Graduation Information
- Library
- LU Learn: Support
- LU Online Student Orientation
- Online Health Tools
- Out of State Approval
- Payment Instructions
- Proctoring Services
- Scholarships
- Change of Major Form
- Change of Name/Address Form
- Drop/Withdraw Form
Honorlock Proctoring Services
Exams and quizzes taken within LULearn (Blackboard) may require online proctoring. Lamar University uses Honorlock for online proctoring.
To get started, you will need Google Chrome and download the Honorlock Chrome Extension.
When you are ready to complete your assessment, log into Blackboard, go to your course, and click on your exam. Clicking "Launch Proctoring" will begin the Honorlock authentication process, where you will take a picture of yourself, show your ID, and complete a scan of your room. Honorlock will be recording your exam session through your webcam, microphone, and recording your screen. Honorlock also has an integrity algorithm that can detect search-engine use, so please do not attempt to search for answers, even if it's on a secondary device.
Honorlock support is available 24/7/365. If you encounter any issues, you may contact them through live chat on the support page or within the exam itself. Some guides you should review are Honorlock MSRs, Student FAQ, Honorlock Knowledge Base, and How to Use Honorlock.
Honorlock - Guide for Students
Honorlock - Student Proctoring Privacy and Safety
Honorlock - Student Best Practices
Smarthinking connects undergraduate online students with highly qualified tutors in a variety of disciplines. You may schedule appointments in advance http://smarthinking.com
You may access Smarthinking during the first week of class.
You may access Smarthinking by clicking Tools in the course menu, then scrolling to the Smarthinking Tutoring link.
Tophat Support Information for Students
Helpful Links:
Technical Support for TopHat:
TopHat has direct support at 888-663-5491, chat support, or send an email to support@tophat.com. You can also find online help in the Knowledge Base and Teaching Resources.
