Service Requests

We are dedicated to providing a wide variety of services and solutions to our faculty and staff at Lamar University. From Course Proposals to Sandbox Creation, we have a variety of resources available for faculty to use to make our online programs the best they can be.

The resources below will lead you to a form you can fill out to make your request. If you have any questions about which form to use, or are needing help with something outside of their purview, feel free to email us at CITL@lamar.edu.

Service Forms


  • Course Copy

    This form is designed for faculty members to request content transfers between Blackboard courses. It allows you to have your own course materials copied for use in upcoming semesters, streamlining the process of preparing new classes with previously developed content.

    Additionally, the form can be used to request access to another instructor's course content, which is particularly useful for collaborative teaching efforts or standardizing materials across different course sections. When submitting this request, you'll need to specify both the source course (where the content originates) and the destination course (where you want the content to be copied). It's important to note that if you're seeking content from another instructor's course, they will be notified of your request and must approve it before any transfer occurs.This process ensures proper permissions are obtained and maintains academic integrity.

    While this tool significantly saves time and encourages collaboration, remember that copied content may still require review and modification to align with your specific class needs and schedule. The course copy request form is ultimately designed to facilitate efficient content management while respecting individual instructors' course designs and intellectual property.

    Also! Did you know that if you have access to both courses, you can do a course copy yourself? You can watch this tutorial to find out how!

    Course Copy Form

  • Faculty Enrollment

    This form is for requesting enrollment or access to online courses or digital learning systems at Lamar University. It can be used to request access for various roles, including instructors, teaching assistants, and other adjacent positions such as research assistants, supplemental assistants, field supervisors, assessment coordinators, and faculty mentors.

    Instructor of Record requests and changes should be processed through your department admin and not via this form.

    By filling out this form, you're asking to be added to specific online classes or given permissions in the university's digital learning platform based on your role and needs. It's an essential step if you need to teach, assist with, or access any online courses through LU Online.

    However, you should only use this form if you need direct access to a specific course or organization. If you just need content copied or an area to work on upcoming courses, it may be better to use the sandbox request or the course copy request instead. Remember to carefully review the role descriptions provided in the form to ensure you're selecting the appropriate access level for your position.

    Faculty Enrollment Form

  • Sandbox Request

    This form is for requesting a temporary course shell, known as a sandbox, in Blackboard. Sandboxes are designed to provide faculty with a space to build and organize content for upcoming semesters without affecting live courses.

    By filling out this form, you're asking for a blank or copied course area where you can develop materials, test new ideas, or prepare for future classes. Each sandbox is temporary and will be removed at the end of the following academic year's Fall term, so be sure to transfer any important content to permanent course shells before then.

    Use this form for each individual sandbox you need, specifying the course details and any additional users who should have access. If you need content copied from an existing course into your sandbox, you can indicate that here as well.

    Remember, sandboxes are for preparation and experimentation - they're not intended for active classes with enrolled students.

    Sandbox Request Form

  • Organizations Request

    This form is for requesting an organization shell in Blackboard, which functions similarly to a course shell but is designed for non-academic purposes. Organizations are versatile spaces that can be used for various institutional needs such as training areas, information sharing hubs, orientation programs, or practice assessment environments.

    By completing this form, you're asking for a dedicated area to manage and share content with a specific group or for a particular purpose outside of traditional coursework. You'll need to provide a name and brief description for your organization, explaining its intended use and goals. If you need content copied from an existing organization, you can indicate that here as well.

    Organizations are ideal for ongoing institutional activities, departmental collaborations, or any group that needs a centralized online space for communication and resource sharing. Unlike sandboxes, organizations are typically long-term and won't be automatically removed, making them suitable for recurring or permanent non-course activities within the university community.

    Organizations Request Form

  • Course Development Proposal

    This form is for proposing the development or revision of an online course at Lamar University. By completing it, you're initiating the approval process for creating or updating a course in the digital learning environment. It's a crucial step for faculty members who wish to develop new online courses or revise existing ones.

    The form allows you to specify your preferred development plan, course details, and delivery method. It also helps coordinate the collaboration between faculty developers and instructional designers. Please ensure you provide accurate information about the course, its place in degree plans, and anticipated enrollment.

    Remember, the course development process typically takes 4-6 months, so plan accordingly. If you're unsure whether you need to develop a new course or simply need modifications to an existing one, please consult with your department chair or the Digital Learning Department before submitting this form.

    Course Development Proposal Form

  • Course Audits (Coming Soon)

    This form allows faculty to request a comprehensive review of their courses, whether they're taught on campus or online. By submitting this request, you're inviting constructive peer feedback to enhance the quality and effectiveness of your course.

    Our experienced team of peer reviewers will conduct a thorough audit, examining aspects such as course structure, content delivery, assessment methods, and student engagement strategies. This process is designed to provide valuable insights and suggestions for improvement, helping you refine your teaching approach and course materials.

    You can choose between an on-campus audit for traditional courses or an online audit for digital learning environments. The feedback you receive can be invaluable for professional growth, ensuring your courses meet high standards of educational quality, and ultimately benefiting your students' learning experience.

    This collaborative review process fosters a culture of excellence and continuous improvement in our academic community.

    Coming Soon

  • Course Design Consultation (Coming Soon)

    This form is for faculty members seeking personalized assistance with various aspects of their teaching and course development. By submitting this request, you can schedule a consultation with our expert staff for help with learning technology integration, course design strategies, instructional design principles, or general faculty professional development.

    Whether you're looking to enhance your digital teaching skills, adjust your course structure, or explore new pedagogical approaches, our team is here to support you. Simply indicate your specific areas of interest or concern, and we'll match you with the appropriate specialist. This service is designed to provide tailored guidance that addresses your unique needs and helps you excel in your teaching role.

    Remember, continuous improvement and adaptation in teaching methods can significantly enhance the learning experience for your students.

    Coming Soon

Who do I contact for help?

Our department is pretty big, and we have a lot of different teams to help our faculty provide the best learning experience possible for our students. But it can be a lot, trying to figure out who to reach out to.

For questions about faculty professional development: Email CITL@lamar.edu

For questions about course development and quality assurance: Email qm@lamar.edu

For questions about Blackboard or technical support: Email blackboard@lamar.edu