ADA Grievance

ADA Grievance/Complaint Procedure

The Disability Resource Center (DRC) works to ensure the rights of students with disabilities access to accommodations/academic adjustments in accordance with the Americans with Disabilities Act (ADA) and the Rehabilitation Act of 1973, Section 504. Our office works to encourage self-advocacy and the right to pursue a grievance.  Students are encouraged to try and resolve grievances at the appropriate level of dispute.  If all attempts are unsuccessful or not satisfactorily resolved please follow the process below.

1)    Submit in writing to the DRC Director within 5 working days of the original incident a clear detailed account with the date, time, location, parties involved, witnesses, attempts to resolve the grievance, including the desired resolution. This should include any documentation of the incident that supports your desired resolution should be attached.

2)    The DRC Director will conduct an investigation of events leading up to the grievance.  Within 5 working days the director will then work to set up a meeting with the student to finalize a determination and resolution.

3)    If a satisfactory resolution is not apparent after completing step 2, a meeting with the Vice President for Global Diversity, Inclusion, & Intercultural Affairs may be requested. The grievance will then be forwarded to the Vice-President for Global Diversity, Inclusion, and Intercultural Affairs at this time for a resolution.  The decision of the Vice President for Global Diversity, Inclusion, & Intercultural Affairs is final.

Our office values your feedback and will make every attempt to provide a quick and timely resolution. If you have any accommodation request or issues with accessibility in navigating the grievance process please notify our office in writing of your request and we gladly will work to provide reasonable accommodations.

Employees with Disabilities

Staff and Faculty with disabilities at Lamar University must make their need for accommodation known to their supervisor or the Director of Human Resources – Employee Relations (ADA Coordinator.

Grievances involving allegations of discrimination under federal and state law must also be reported the directly to the Director of Human Resources – Employee Relations.           

Disability Documentation and Confidentiality

The Disability Resource Center at Lamar University is the custodian of records for students medical records obtained for the purpose of determining and providing reasonable accommodations/academic adjustments.

Disability and medical information is confidential and is not shared except where disclosure is required by law or is necessary to facilitate legitimate University processes, including granting appropriate reasonable accommodations/academic adjustments, addressing direct threats or investigating claims or charges.

Lamar University Facilities

Lamar University works to ensure all newly built University buildings, alterations to existing buildings and renovations, including paths of travel will meet ADA accessibility guidelines to ensure they are usable by all individuals with disabilities.

Sporting Events

Lamar University works to provide access to Cardinal sporting events.  If you have a disability and encounter an accessibility issue or have an accommodation request please contact the Disability Resource Center.

Erin Tabor, Associate Director

Kyle J. Mutz, Director